| 800-950-2901 LDRvolunteer@lssnd.org 1720 3rd Ave North Fargo, ND 58102 |
| Bringing healing, help and hope |
... through disaster preparedness and response
| Copyright 2011. All rights reserved. |
AN URGENT APPEAL FOR CASE MANAGERS Flood victims need your help! In order to prepare flood-impacted families for the summer rebuilding programs, 25 additional case managers are urgently needed. A Case Manager walks flood survivors through the rebuild/recovery journey. Working in cooperation with faith- based and community-based agencies, as well as the Souris Valley Long-Term Recovery Committee, each Case Manager plays a critical part in the recovery of a family’s home and their life! Case Management is a practical way to transmit compassion and genuine assistance to those in need. Training and ongoing support is provided. Your help is critical. Find out more. For further information about this well-organized and effective program, contact Pastor Debra Ball-Kilbourne, Vincent United Methodist Church at 701.838.4425. What Does a Case Manager Do? • Following the application stage, help clients develop a recovery plan by jointly reviewing the assistance they have received, identifying any unmet urgent needs, and determining possible sources or gaps in resources. • Refer the client to another program or agency when appropriate. • Follow up with other agencies to assure that assistance commitments have been met. • Remain in contact with the client until the disaster-related needs are met and/or the case is closed. • Close or refer the case when no more can be accomplished, being certain to take time for closure with the individual or family. • Keep detailed records of every case, home visits, referrals and contacts with resources on client’s behalf. • Network with other agencies to stay informed about services and resources. • Respect confidentiality at all times. • Attend training and weekly support sessions. • Enable clients to take responsibility for their recovery, acting as advocate and facilitator as opposed to rescuer. |
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| Lutheran Social Services Disaster Response ND |